Hyatt Regency Vancouver

Staff was great! From the start….the customer service was fantastic. Checking in was a breeze. Even got upgraded which was nice. House keeping was 100/10! Always kept the room clean and provided clean bed sheets and new towels everyday! Also big props to Kenneth during the night shift. We were unable to order food at the McDonald’s because our app was not recognizing the location. Kenneth helped us out by ordering with his phone and we were able to eat! He definitely deserves a raise with his great customer service and generosity! All in all….would recommended and stay here again!

My daughter and I were in town for the Taylor Swift concert. The Hyatt Regency went above and beyond in welcoming guests who were there for the concert with many Taylor Swift activities offered as well as Taylor Swift themed surprises in our room. The staff were incredible. We would definitely stay there again. While we were there, the hotel had a beautiful gingerbread house display as a benefit for an organization. We loved checking out all the amazing creations!

Location was good for our needs this time. Room was comfortable with a view of central city through the large window which gave you a feeling of watching the world go by. However, unless we had activities in the area we would stay elsewhere in a quiet part of the city. We ate in the bar since we had an early event across the street and it was good value.

Its location is fantastic Loved the elevators how they informed you which one to take. The room attendants were very efficient yet not intrusive.

This is my favorite hotel in Vancouver. It is at downtown and very near of everything! Capilano or Whistler shuttles are in front of the it's door! The hotel staff are always available and very kind! I've used to stay here when I was flight attendant for Mexicana Airlines and I remember this hotel as one of my favorite ones. I returned after 14 years and was pleasantly surprised to find that it is still excellent! Beds are wonderful!